01Stakeholder EngagementStakeholder engagement global standardsStakeholder engagement mapping, analysis and profilingStakeholder engagement strategyStakeholder prioritisation approaches and models
02Social FacilitationArt of social facilitation, social engagement, facilitation policy development, and theoretical and compliance frameworksStakeholder engagement strategy, mapping, analysis, profiling, prioritisation models, and strategic engagement objectivesSocial facilitation planning, social engagement intelligence, monitoring, reporting, and organisational capacity buildingConflict management, social cohesion, mediation, nation building, and early warning and response systems
03Public ParticipationFundamentals of engagement and frameworks for meaningful and effective participationDesigning engagement processes, community mapping, defining objectives, selecting appropriate methods, and managing resourcesApplying and implementing effective engagement methods, processes, and techniques
04Social Impact AssessmentsSocial impact assessments evaluating how projects affect communities, services, wellbeing, and quality of lifeSocio-economic modelling to quantify employment, economic value, and wider community benefitsImpact measurement using indicators, frameworks, and quantitative methods to track performanceRisk management to support social licence to operate and manage community-related risks